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  • #16
    Originally posted by Blog2Social Support View Post
    Hello,

    Thanks for your patience.

    We have fixed your mentioned behavior regarding Pinterest. Please be so kind as to schedule a new post and let me know if it worked out.

    Best regards

    Benedikt
    It appears to be resolved. Thank you.

    Comment


    • #17
      Hello,

      Thanks for your feedback and great to hear that it worked out.

      Please let me know if you have any other questions.

      Best regards

      Benedikt

      Comment


      • #18
        Originally posted by Blog2Social Support View Post
        Hello,

        Thanks for your patience.

        We have fixed your mentioned behavior regarding Pinterest. Please be so kind as to schedule a new post and let me know if it worked out.

        Best regards

        Benedikt
        It had been working perfectly but this morning, as I made my first posts with 7.1.1, it has once again failed with " We don't have the permission to publish your post. Please check your authorization."

        Comment


        • #19
          Originally posted by extinctdisney View Post

          It had been working perfectly but this morning, as I made my first posts with 7.1.1, it has once again failed with " We don't have the permission to publish your post. Please check your authorization."
          Hello,

          Thank you for reaching out and thanks for describing your request.

          Please be so kind as to try renewing your connection via the networks overview in Blog2Social and retry the process.
          In case this fails please be so kind as to remove your connection from the networks overview and connect it once again afterward and retry the process.

          Thank you for your understanding and your effort.
          I am looking forward to your reply.

          Best regards
          Alexander

          Comment


          • #20
            Originally posted by Blog2Social Support View Post

            Hello,

            Thank you for reaching out and thanks for describing your request.

            Please be so kind as to try renewing your connection via the networks overview in Blog2Social and retry the process.
            In case this fails please be so kind as to remove your connection from the networks overview and connect it once again afterward and retry the process.

            Thank you for your understanding and your effort.
            I am looking forward to your reply.

            Best regards
            Alexander
            Refreshing/Renewing the connection seems to have worked.

            Comment


            • #21
              Originally posted by extinctdisney View Post

              Refreshing/Renewing the connection seems to have worked.
              Hello,

              Thank you so much for your reply and this feedback.
              I am so happy to hear that the occurring behavior seems to be resolved now.

              Please feel free to let me know if you have any other questions or suggestions about Blog2Social.
              I will gladly support you further.

              If you like Blog2Social and our support, we would greatly appreciate a 5-star rating on WordPress.org.
              Link: https://wordpress.org/support/plugin...iews/?filter=5

              Best regards
              Alexander

              Comment


              • #22
                Originally posted by Blog2Social Support View Post

                Hello,

                Thank you so much for your reply and this feedback.
                I am so happy to hear that the occurring behavior seems to be resolved now.

                Please feel free to let me know if you have any other questions or suggestions about Blog2Social.
                I will gladly support you further.

                If you like Blog2Social and our support, we would greatly appreciate a 5-star rating on WordPress.org.
                Link: https://wordpress.org/support/plugin...iews/?filter=5

                Best regards
                Alexander
                I was having to refresh the connection daily to get it to work but today, refreshing isn't helping. The issue has returned.

                Comment


                • #23
                  Originally posted by extinctdisney View Post

                  I was having to refresh the connection daily to get it to work but today, refreshing isn't helping. The issue has returned.
                  Hello,

                  Thank you for your reply and this feedback.

                  From the Blog2Social side nothing has changed in the plugin, also there is no known general bug or issue regarding Pinterest.​

                  In case renewing does not resolve this behavior, please be so kind as to remove your connection via the networks overview in Blog2Social completely and connect it once again and retry the process. There is no other setting or option that could be adjusted in Blog2Social. Also, a similar behavior could not be reproduced on multiple neutral and clean environments.

                  Thank you for your understanding and your effort.

                  Best regards
                  Alexander​

                  Comment


                  • #24
                    I am having an issue with the Facebook post. Please help. I am already authorized the page.

                    Click image for larger version

Name:	image.png
Views:	147
Size:	38.1 KB
ID:	7681

                    Comment


                    • #25
                      Originally posted by Arijit Banerjee View Post
                      I am having an issue with the Facebook post. Please help. I am already authorized the page.

                      Click image for larger version  Name:	image.png Views:	3 Size:	38.1 KB ID:	7681
                      Hello,

                      Thanks for reaching out.

                      As far as I can see in your screenshot you’re receiving the message “The network has blocked your account”.
                      Please be so kind as to make sure that your Facebook account is available. Therefore, I would recommend logging in on Facebook and checking your account.

                      Please let me know if you have further questions.

                      Best regards

                      Benedikt

                      Comment


                      • #26
                        Hello,

                        Blog2Social has been working great for us until today. I just paid for the Pro version and tried to make an image post to all of our social media channels and got the following error on all fronts. I worked with In-Motion Hosting for about an hour and we both could not troubleshoot the issue. I went through all of the guides to troubleshoot issues to no end. Networks were all disconnected and then reconnected, text length was appropriate, image was the right size, etc. PLEASE HELP!

                        Click image for larger version

Name:	Social Media Issues.png
Views:	142
Size:	161.4 KB
ID:	7752

                        Comment


                        • #27
                          Originally posted by Chris Packert View Post
                          Hello,

                          Blog2Social has been working great for us until today. I just paid for the Pro version and tried to make an image post to all of our social media channels and got the following error on all fronts. I worked with In-Motion Hosting for about an hour and we both could not troubleshoot the issue. I went through all of the guides to troubleshoot issues to no end. Networks were all disconnected and then reconnected, text length was appropriate, image was the right size, etc. PLEASE HELP!

                          Click image for larger version  Name:	Social Media Issues.png Views:	0 Size:	161.4 KB ID:	7752
                          Hello Chris,

                          Thanks for reaching out.

                          I could imagine that this is caused by a slow server and results in a server-side timeout. Therefore, you can try adjusting your website's memory limit to 512M and your execution time to 400.

                          If you are still facing issues afterwards, it would be helpful if you could send me a screenshot of your notification details. You will find notifications by following this path:
                          “Social Media Posts” -> “Notifications” -> “Details”

                          I’m looking forward to your reply.

                          Best regards

                          Benedikt

                          Comment


                          • Chris Packert
                            Chris Packert commented
                            Editing a comment
                            Hi Benedikt, Here is the screenshot you requested (in next post since comments don't allow image uploads). Also, the Memory limit was set to 512 and execution time is set to the max possible setting at 90. Please note that before I upgraded to the Pro version yesterday, everything was working fine. Is it possible to jump on a phone call to work this out?

                            ​​​​

                        • #28
                          Click image for larger version

Name:	SocialMedia-Notification-Details .png
Views:	135
Size:	289.8 KB
ID:	7760Here is the screenshot.

                          Comment


                          • #29
                            Originally posted by Chris Packert View Post
                            Click image for larger version  Name:	SocialMedia-Notification-Details .png Views:	0 Size:	289.8 KB ID:	7760Here is the screenshot.
                            Hello Chris,

                            Thanks for your reply.

                            I would recommend increasing your website's execution time to 400 instead of 90.

                            In addition, we’re currently checking your provided screenshot with our IT-experts.

                            Best regards

                            Benedikt

                            Comment


                            • #30
                              Hello Chris,

                              Thanks for your patience.

                              When checking your notifications with our IT-experts we received the following error from Facebook, Instagram, LinkedIn and Google:
                              URL should represent a valid URL

                              It seems that this is caused by the URL of your image since the social media networks cannot retrieve this information properly. Please be so kind as to make sure that your image URL is valid and retrievable so your posts can be shared correctly.

                              Please let me know if it works out or if you have further questions.

                              Best regards

                              Benedikt

                              Comment

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