After planning a blogpost to go live on my groups today, they didn't get posted on the groups. When I look at the calendar, there is a small triangulair warning sign in frot of the post. I don't know why it didn't get posted. Anyone who can help me?
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Hello
Thank you so much for reaching out and thank you for describing the issue you are facing.
Have you checked Blog2Social for error notifications?
If not, Blog2Social has a specific section for notifications, if a post fails to be shared or encounters an issue you will see an entry in the notification list of Blog2Social.
You can find it by following this path:
Your WordPress installation -> Blog2Social -> Site & Blog Content -> Notifications -> Details
Please be so kind and screenshot that view if you have any entry in that list and send it to us.
The following step-by-step guide will show you how to solve common issues related to Facebook groups:
How to connect and automatically post to Facebook groups
Please be so kind as to double-check the mentioned steps for the necessary Blog2Social app authorization within Facebook to be able to share content on your Facebook groups with Blog2social.
I am looking forward to your reply.
Best regards
Alexander
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The posts fot today which I plannend for 07.00 AM weren't posted on the socials. When I rescheduled to 09.30 AM, they weren't posted.
I have just retried again and 'shared now'. That worked.
However, I didn't get any messages on the failed attempts. I've had this same issue before. What is going on? How can I and/or you prevent this from happening?
Kind regards, Esther
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Hello Esther,
Thanks for your feedback.
May I ask you which of your social networks were affected by this?
If your content was not posted, it would be helpful if you could send me a screenshot of your notification details and your networks overview in Blog2Social so I am able to look further into this for you.
You will find notification details if you follow this path:
“Site & Blog Content” -> “Notifications” -> “Details”.
In addition, please be so kind as to send me a screenshot of your Troubleshooting-Tool in Blog2Social.
This tool shows you conflicts, for example, with other plugins which could cause issues.
How to check your blog settings with the Troubleshooting-Tool
I’m looking forward to your reply.
Best regards
Benedikt
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