Double post

[gtaradi]

I have a smart package for two pages: https://www.top.medjimurje.info/ and https://www.medjimurje.info/. On both sites Autoposter is off. All my post are always scheduled and I allways made post on Social Media Posts. When I only have one post a day everything is fine and Social Media Post make one post with my description., When I have two or more timed posts and put them in the Social Media Posts it always makes a double post : one with the description that I put in the Social Media Post and another with the automatically generated description. How to prevent it because I only want one post with a description that I entered?
Thanks!

[Blog2Social Support]

Hello,

Thank you for reaching out and thanks for describing your request.

Would you please be so kind as to provide us with a short video screen recording where you show your networks overview in Blog2Social and then how you proceed to share your content in Blog2Social?

Please also attach a WordPress-URL of a post that was published and please attach the links to the duplicated posts on social media.

This would be very helpful in order to be able to follow your steps and look further into this for you.

Otherwise we would need a detailed description of how you proceed in Blog2Social step by step and all screenshots of this process in order to be able to follow your steps which would likely require more preparation from your side.

Thank you for your effort and your understadning.

I am looking forward to your reply.

Best regards
Alexander

[gtaradi]

it only happens when I have two or more posts, when there is only one everything is fine, no duplication

https://www.youtube.com/shorts/dTWxdTdbC2g

[Blog2Social Support]

Hello,

Thank you so for your reply and thanks for this feedback.

As this behavior seems to be unusual and should not be occurring, it would be awesome if you could send us a temporary guest account with admin rights for your WordPress website, if you would like us to check this case further.

We will, of course, treat your information as confidential. Rest assured, we will use this data for tests only.
You can delete the account as soon as our tests are complete.

Please be so kind as to include the login URL, login name and password of the WordPress environment if you are interested in this troubleshooting suggestion.
Please also make sure to provide us with the requested data via a private message in the community in order to protect your privacy.

Thank you for your understanding and your effort.
I am looking forward to your reply.

Best regards
Alexander

[gtaradi]

You have new messagge!