My saved Template is gone and now I can't edit it again.

[JoanaSVSousa]

Hi guys,

I've been working on 2 websites and while teaching the second website team to use your plugin I messed up the template that I had saved for the posts on the first website.

So I paid for a month subscription to edit the template on the first website and make it just as I wanted it to be, but then after the subscription of the month ended the saved template disappeared, it's like the template was never saved although I edited it and saved it for sure to use on my next shares. So I'm kind of confused.

Aren't we supposed to edit our template and keep it forever as we saved it?

[Blog2Social Support]

Hello,

Thank you so much for reaching out and thanks for describing your request.

Usually, the configured post template should be saved for later usage whenever your license expires.
When you reactivate your Blog2Social account with a new Blog2Socail license on WordPress (or any other of your WordPress authors) you should have access to it once again.

If you are unable to access it anymore, I would suggest reconfiguring it once again and monitor this behavior.
Please let us know in case you face the same behavior once again, so we could look further into this case for you.

Please also feel free to let me know if you have any other questions or suggestions about Blog2Social.

Best regards
Alexander