Unable to complete Blog2Social trial

[sweetfun]

Hi everyone,

I’m looking for some help regarding the Blog2Social trial.

I tried to register for Blog2Social earlier, but at that time my WordPress server had a mail delivery issue, so I never received the activation email and couldn’t complete the registration or use the trial at all.

I’ve now fixed the email/SMTP issue on my WordPress site, and email delivery is working correctly. However, when I try to register again, I receive the message:

“This email address or website address has already had a trial period.”

Because of this, I’m unable to activate or use the trial, even though I never actually completed the initial setup.

Has anyone experienced this before?
Is there a way for the trial to be reset, or for me to complete the original activation?

Any guidance from the community or the Blog2Social team would be greatly appreciated.
Thank you very much!

[Blog2Social Support]

Hello,

Thank you for reaching out.

The message you’re seeing appears because the Blog2Social trial is designed for one-time use per user (email address and website). Even if the activation email was not received due to a mail delivery issue, the trial is technically marked as already used once the registration was initiated.

That said, we’re of course happy to help you further. For privacy reasons, please contact our team HERE and let us know which email address you used to register. This will allow us to look into your case and see how we can assist you.

Thank you for your understanding, and we look forward to helping you get started with Blog2Social.

Best regards

Benedikt