Auto Post Facebook dont share the image

[KSP Reportages]

Hello,

i have config everything right to the auto post to the facebook.
Now when i publish a news on my website the auto post share the news on the facebook but doesn't share the image.

If i go to the post and share manually works... but when is the auto post doesn't work.

Any ideia?

[Blog2Social Support]

Hello,

Thanks for reaching out.

May I ask you if you’re using the auto-poster for your own original WordPress content or the auto-poster for imported posts?
Kindly attach a screenshot of your auto-post settings as well as the link to one of your Facebook posts, where you are facing this behavior.

I’m looking forward to your reply.

Best regards

Benedikt

[KSP Reportages]

Hello,

Yes it's our own WordPress content.

I send you a link that the photo doesn't appear..

https://www.facebook.com/Kartcom/posts/pfbid0H27RSkAjqZvPQvg9hmUuVFMeJM1dziCFqG7qt2AzbYfrRpALwEQbCRS7FTQf2Fqyl

Thanks

[Blog2Social Support]

Hello,

Thanks for your response.

When checking your post, I noticed that your “og:image” is in “webp” format. Please ensure that your images are in “jpg” or “png” format and try again if it works out properly.
Why is my image not displayed in my social media posts?

Feel free to let me know if you have further questions.

Best regards

Benedikt

[KSP Reportages]

Hello,

Thanks for the quickly response, but why when i share manually, it works?

i send you a screen shot.

[Blog2Social Support]

Hello,

since there are many networks that do not support “webp” image files, the Auto-Poster also does not support them to avoid issues. Therefore, please be so kind as to use “jpg” or “png” images, as these are supported by all social media networks.

Please let me know if you have any other questions.

Best regards

Benedikt

[KSP Reportages]

Hi,

Ok thanks, i only share on facebook. do you think is possible and i can add some code on the of auto-poster part to let webp for the facebook?

Facebook support webp.

Thanks

[Blog2Social Support]

Hello,

at the moment, we cannot provide an alternative solution for this. However, we’ll add your suggestion to our feature list for future consideration. If it becomes possible to implement, we’ll be sure to let you know.

Best regards

Benedikt