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"The connection to the server failed. Please try again!"

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  • "The connection to the server failed. Please try again!"

    Blog2Social was working until this morning. Now I get "The connection to the server failed. Please try again!"

    I have tried turning off all other plugins except Blog2Social and am still getting the error.

    There is no Cloudflare type server for the site.

    I get this when I try to schedule through the calendar, I click "Add A Post", then "Share your WordPress posts, pages or products", and the error message is shown.
    However, I can schedule it through the "All Posts" option.

    Does anyone have insight?

    Thanks!

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  • #2
    Hello,
    it seems that something is blocking outgoing connections. Did you install Wordfence or another security plugin?
    Please try to solve the following issues:



    Comment


    • #3
      I have tried turning off all security plugins. In the end, I cloned my site, turned off ALL plugins except Cloud2Social, and disabled all server side caching. (Cloudflare, Breeze, and Varnish).
      I have whitelisted the Cloud2Social IPs and my server IP's in my hosting company's firewall.

      The only part of the plugin that seems to be impacted is creating a new entry in the Calendar function, I can edit existing entries and create listings in other ways, just not through the Calendar function.

      I host with Cloudways.com, is there any known issue with Cloudways hosting and Cloud2Social?
      How can I determine if the issue is the noted 504 Error due to DNS entries?

      Thanks!

      Comment


      • #4
        Hello Tom,

        Thanks for your reply.

        Please be aware that this notification is likely caused in your individual WordPress environment by
        - a slow server and results in a server-side timeout of your website
        - too strict security settings (for example, Cloudflare, Wordfence or other security plugins, firewalls or your host)

        I recommend checking the steps in this guide to solve the issue, as simply deactivating certain plugins may not resolve it if their settings remain active:
        The connection to the server failed. Please try again!

        Best regards

        Benedikt

        Comment

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