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  • Url missing on twitter

    it worked perfect but after the 19e of august it stops sending the url with the posting on twitter.. reinstall did not work.. nothing has changed in the settings. but when you look in the social media post there is a url. see picture..

    Facebook is working fine, it's only twitter. but when posting manualy it works . The settings are: {EXCERPT} | Nu op Medemblik Praat: {TITLE} | {KEYWORDS} | #westfriesland #medemblik

    https://twitter.com/MedemblikPraat/s...89010260955137
    Attached Files
    Last edited by Henk; 08-27-2022, 05:07 AM.

  • #2
    Hello Henk,

    Thank you so much for reaching out and thanks for describing your request.

    Would you please be so kind as to answer a few short questions, so I could look further into this for you?

    Are you working with multiple WordPress user accounts?
    Would you please be so kind as to provide us with a screenshot showing post template configuration showing your individual settings for each user?

    Please also attach the published URL of the post preview before sharing and the shared social media post with the missing URL so we can this case further for you.

    Thank you for your effort and understanding.
    I am looking forward to your reply.

    Best regards
    Alexander

    Comment


    • #3
      We use one login for 7 users .. strange enough posting manualy it works, automatic not anymore. see screenshot . In the networksetting twitter the url is there even on the social media post part. see attachtments.

      Henk
      Attached Files

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      • #4
        We decided to stop posting on twitter..

        Comment


        • #5
          Hello Henk,

          Thank you so much for reaching out and thanks for this feedback.

          This behavior seems to be unusual, and it would be awesome if you could send us a temporary guest account with admin rights for your WordPress website, if you would like us to check this case further.

          We will, of course, treat your information as confidential. Rest assured, we will use this data for tests only.
          You can delete the account as soon as our tests are complete.

          Please be so kind as to include the login URL, login name and password of the WordPress environment if you are interested in this troubleshooting suggestion.
          Please make sure to provide us with the requested data via a private message in the community in order to protect your privacy.

          Thank you for your understanding and your effort.
          I am looking forward to your reply.

          Best regards
          Alexander

          Comment


          • #6
            Oke, what mailadress send it to ?

            Comment


            • #7
              Hello Henk,

              Thank you for your reply and this feedback.

              I received the requested information via the private chat message and will inform you there as soon as new information will be available regarding your request.

              Thank you for your understanding.

              Best regards
              Alexander

              Comment


              • #8
                Thnx

                Henk

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