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Unable to connect FB page & IG

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  • Unable to connect FB page & IG

    Hello,

    I am using the trial version and trying to connect my fb page with ig. I have 3 websites, 1 of them is working on but for the other 2, I keep getting "There was a problem with this request. We're working on getting it fixed as soon as we can". This message keep showing up when I try to confirm the linking request from FB in my IG account. I have waited for 24 hours and it is still the same. I checked my fb page and all settings seem to be ok. Has someone else experienced something like this before and can you please let me know how to solve this problem? Thanks.
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  • #2
    Hello,

    Thanks for reaching out and your interest in Blog2Social.

    I would recommend trying to establish the connection between your Facebook page and Instagram Business account in your internet browser as shown in these guides:
    How to connect your Instagram Business Account with your Facebook page
    Connecting Instagram - Things to check

    In addition, I suggest contacting Facebook / Instagram regarding this notification since this is outside of our sphere of influence. This also could be a temporary issue of Facebook.

    Please let me know if you have further questions.

    Best regards

    Benedikt

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