Literally about to just cancel my subscription in first five minutes

[brian@insiderperks.com]

My Instagram Business account will not connect to your plugin. We manage multiple pages and other ones linked to FB show up perfectly fine. I have reset the plugin, disconnected pages, logged out of FB, logged out of Instagram, checked connect on the FB page, absolutely NOTHING WORKS. I know it is a business account, I know it's linked, it's been connected this way to 13 other tools we use at our agency. It's your plugin. So either this can be fixed or I don't need your plugin.

I should not need to take 243 troubleshooting steps 5 mins into a premium plugin.

[brian@insiderperks.com]

26 other Instagram business accounts show up just fine. Is there a limit to how many load?

[Blog2Social Support]

Hello,

Thank you so much for reaching out and thanks for describing your request.

In order to be able to look into this case for you, it would be awesome if you could provide more details regarding your request.

Did you face any error notifications while connection your Instagram Business account?
Or did you face error notifications while sharing content on the connected Instagram Business account?

Please be so kind as to provide us with screenshots showing the individual notifications that you are facing so we could look further into this case for you.

Note that the described behavior seems to be an individual behavior in relation to your Instagram account or the established connection itself. This is no general issue in Blog2Social, and it is not occurring for more than 70,000 happy users. Blog2Social only uses the official Instagram API connection to communicate with the Instagram network as an official Facebook business partner.

Blog2Social provides detailed step-by-step guides for error troubleshooting, since every user can face different constellations which could require different solutions.

Rest assured, I can understand your frustration and I am confident that we will be able to help you resolve this case.
You should try to reset your Instagram authorization to make sure everything is connected properly.

You may try to follow the solution exactly as recommended in each step in order to reset the Facebook page and Instagram Business account linking. In some cases, this process also helps to fix an API connection bug which could be occurring on Facebook/Instagram while establishing the page linking.

The following step-by-step guide will show you how to solve all common issues related to missing permission issues that can occur while posting/connecting to Instagram:
Connecting Instagram - Things to check

To resolve the behavior you have mentioned, you should try the recommended steps:
6. Reset the connection to your Facebook page
7. Reset your Instagram settings

Please let me know afterward if the mentioned solutions solved your request or if you require further assistance regarding this matter.

Thank you for your understanding.
I am looking forward to your reply.

Best regards
Alexander

[Donnca2]

I've done this as well, and am still not able to connect my Instagram Business account.

[Blog2Social Support]

Hello Donna,

Thank you so much for reaching out and thanks for describing your request.

Would you please be so kind as to provide us with the exact steps that you tried while connecting your Instagram Business account?

Please also send us your Instagram account name as well as the recent time when you tried to share content on that specific Instagram account with Blog2Social.

This information Would help to filter out log files, so we could identify the individual API error notification that is currently returned by Instagram in relation to your individual Account and the constellation you have set up.

Thank you for your understanding.
I am looking forward to your reply, Donnca2.

Best regards
Alexander