Announcement

Collapse
No announcement yet.

Troubles with image and description in card

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Troubles with image and description in card

    Hi,
    I have problems publishing posts on Facebook and Linkedin with Blog2Social: I can't see images.

    Click image for larger version

Name:	image.png
Views:	108
Size:	25.6 KB
ID:	7928

    I tried to check all points in the page https://www.blog2social.com/en/faq/c...dia-posts.html without any result.
    The Open-Graph-Tags seems to be correctly setted. If I try to create a post directly on Facebook or Linkedin pasting my link (https://trendsanita.it/salute-mental...utolesionismo/) the card is ok, but if I publish from Blog2Social it doesn't work. Image size is 800x533px

    From Facebook Sharing Debugger​ , I see are missing og:type, fb:app_id, should I add them? How? The card seem OK.

    Click image for larger version

Name:	image.png
Views:	71
Size:	215.4 KB
ID:	7930


    Here my HTML page with og meta tag.

    Click image for larger version

Name:	image.png
Views:	67
Size:	110.9 KB
ID:	7929


    Thank you.


  • #2
    Hello,

    Thanks for reaching out.

    When sharing link posts, Blog2Social just sends your link to the respective network. After that, the network checks your website's source code for the “og:image”.
    What are open graph tags and what do I use them for?
    Troubleshooting: Checklist and solutions for setting Open Graph Tags

    There can be various reasons for this behavior.
    By accessing your link I noticed that it takes a few moments until your website is loading properly which could cause this since the social networks cannot fetch your “og:image” in time.
    I also checked your source code and saw that you’re using “cloudflare” which could cause this. Therefore, I would recommend checking your cloudflare settings

    Please let me know if it worked out afterwards or if you have further questions.

    Best regards

    Benedikt

    Comment


    • #3
      Thank you for your answer.

      We do not use cloudflare: in the source code the reference to cloudflare is commented:

      Click image for larger version  Name:	image.png Views:	0 Size:	17.7 KB ID:	7943


      I tried to use Facebook Debugger for the link https://trendsanita.it/dolore-cronic...rcolo-vizioso/​ and had different attempts:
      • deactivated the og management from Yoast plugin
      • deactivated and activated cache plugin
      • selected and unselected the no-cache option in FB template editing
      As you see, og:image is correct but the card preview keep to be without image (and the same is the post on line)


      Click image for larger version  Name:	image.png Views:	0 Size:	56.5 KB ID:	7942

      Here is the picture (800x533px): https://trendsanita.it/wp-content/up..._145543491.jpg


      Thank you again for your help,
      Enzo​





      Last edited by TrendSanita; 09-11-2023, 03:48 PM.

      Comment


      • #4
        Hello,


        Thanks for your reply.

        Please note that this is not caused by Blog2Social since Blog2Social just sends your link towards Facebook. If Facebook cannot fetch your image in time, because your website takes too long to process data, this can cause various issues.
        I would recommend checking the performance of your website in general to avoid issues like these.

        Please let me know if you have any other questions.

        Best regards

        Benedikt

        Comment

        Working...
        X