I can't press the button of facebook page

[jessyen]

hi there
I can't press the button of facebook page, when i pressed the button, nothing happened.
what can i do?

best,
Jess

[Blog2Social Support]

Hello,

Thank you so much for reaching out and thanks for describing your request.

Would you please be so kind as to answer a few short questions, so I could look further into this for you?

Does only the adding a Facebook page button not respond after clicking? Or are other buttons in the network overview also related?
Usually there are two possible origins for this behavior since this is no general issue within Blog2Social.

Option one is:
You currently have active browser extensions that are blocking or overriding code/function that causes that the button does not respond.

A possible solution would be to try to work out this process in an incognito / private tab (window) in your browser where the add-ons are deactivated.
The other possible origin could be that one of your active WordPress plugins is also causing the mentioned code/function override that causes this behavior.

You could try to disable these external plugins one by one and check the button as a troubleshooting solution to detect the causing plugin if it was not related to the browser extensions.

Please feel free to let me know afterward if this solution solved your request or if you require further assistance regarding this case.

Thank you for your effort and understanding.
I am looking forward to your reply.

Best regards
Alexander