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Connected Facebook but it's not showing on colleagues WordPress as connected

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  • Connected Facebook but it's not showing on colleagues WordPress as connected

    my manager connected a client's facebook to Blog2Social, but when i log into my wordpress account, it doesn't show that the facebook account is connected. I am an admin just like my manager is of Wordpress, so I'm not sure why I can't see the connected Blog2Social network. Any help is much appreciated!




  • #2
    Hello,

    Thanks for reaching out!

    Blog2Social is user-based, which means the social networks connected are only available to the specific user who connected them. If your manager connected the Facebook account, it will only appear for that user unless it’s assigned to others.

    To share access with colleagues, please take a look at our user management guide which explains how to assign license keys and social media accounts to additional users:
    User Management Guide.

    Let us know if you have any further questions!

    Best regards,
    ​Philippe

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