Upgrading subscription

[vita]

I noticed after 2-3 months that we should upgrade our subscription. But if we upgrade, the year we paid in advance for the current subscription would be wasted. ow do we go ahead to pay the delta for an upgrade. I've written to the sales support two twice, but not received any response.

[Blog2Social Support]

Hello,

Thank you for reaching out.

We are glad to hear that you would like to use Blog2Social Pro subscription.
Did you receive our email from 08/08/2023?
Would you please be so kind as to check your spam folder?

However, you are welcome to upgrade in your Blog2Social account. Please be so kind to follow these steps:
1) Enter your Blog2Social account:

https://service.blog2social.com/de/login/

Your login: vitamondo.net@xxx.com
Your password was sent to the email that was used for registration (vitamondo.net@xxx.com). If you have difficulties with finding your password, please use the "Forgot Password" option.

2) Please click on your dashboard on “Upgrade Version”.
You will be redirected to the page where you can choose the premium version you need and click on “Choose payment method & complete purchase”.

Please let me know about it shortly when you have upgraded and I will process the partial refund for your existing Smart subscription.

I look forward to your feedback and remain with the best regards,

Sabrina

[vita]

Thanks! Not we never receive any email from you, which is the issue. We checked all inboxes and spam folders. But it's fine if solved the way you explain here.

[vita]

Ok, we've updated the subscription. :-)

[Blog2Social Support]

Hello,

Thank you for your reply and for your upgrade to Blog2Social Pro.

We have processed the partial refund of your Smart subscription back to your PayPal account.

Please let me know if you have any further questions.

Best regards

Sabrina