Please upload your video in a supported format.

[funkingdom]

Hi,
I tried to post a video to IG.
The authorization is normal, and I've reconnected several times.
However, it still shows the following message:
'Please upload your video in a supported format.'

The server parameters have been adjusted

[Blog2Social Support]

Hello,

Thanks for reaching out.

This notification indicates that your video is not in a format which is supported by Instagram. Please be so kind as to make sure that your video format is supported. The following guide shows you the supported formats:
How to share videos on social media?

Please let me know if it worked out.

Best regards

Benedikt

[funkingdom]

I have used the format provided
The same video was successfully released on the same website yesterday
Are there any other unresolved issues?
thanks

[Blog2Social Support]

Hello,

Thanks for your response.

Please be so kind as to send me the video that is causing this notification so I’m able to take a closer look. You can also send it via private message due to privacy reasons.

Looking forward to your reply.

Best regards

Benedikt

[funkingdom]

ok, I've sent you a message