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  • Neither {content} nor image shows

    Hello!

    Neither {content} nor image associated with the wp-post shows in preview or actual publishment to the networks. (facebook, twitter, instagram)
    {title}, {author} and the link to the post works fine.

    When I try Insert Full-text it just deletes everything and is totally blank.

    This leaves me with manually copy-paste the text and the associated image for each network.

    What to do?

  • #2
    Hello,

    Thank you for reaching out and thanks for describing your request.

    Have you tried to enable the “shortcode” option in the Blog2Social Settings?
    Please enable the option “allow shortcodes in my post” and retest the process once again.

    In case this also fails:
    Would you please be so kind as to answer a few short questions, so we could look further into this case for you?

    Which WordPress theme and which page builder are you using to create your post content?
    It seems like there is some kind of incompatibility as these variables are directly loaded from your page content itself.

    Some plugins do not follow the regular WordPress routine in their short codes or variables that implement content so such a behavior can occur.

    Thank you for your effort and your understanding.
    I am looking forward to your reply.

    Best regards
    Alexander

    Comment


    • #3
      Hello again, unfortunatly it did not work. We have a custom theme and builder made for us so I guess that's the issue. What information could I relay to the developers in order for it to get working again?

      Comment


      • #4
        Hello Karl,

        Thanks for your reply.

        Blog2Social uses the regular WordPress routine to fetch your posts “content” into the post preview. You can read more about it here:


        Please let me know if you have any other questions.

        Best regards

        Benedikt

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