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  • Posts sometimes shared twice

    The plugin occasionally publishes posts twice on each of my connected social media sites - it doesn't happen every time but when it does, it happens on all of the connected social media sites. Each site is only connected once and I use manual posting, not auto posting.

  • #2
    Hello,

    Thanks for getting in touch.

    If this only happens occasionally, it might be due to the performance of your website. Please ensure that your website meets the system requirements.

    You might also try the following steps:
    1) Activating the “Legacy mode” in your Blog2Social settings.
    2) Unticking the box “Add Open Graph Image Data” (Settings -> Social Meta Data).

    Feel free to let me know if you have any other questions.

    Best regards

    Benedikt

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    • #3
      Thank you - the website does meet the system requirements - I'll try the other two steps suggested to see if that helps.

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      • #4
        I've tried your suggestions and it hasn't worked - some are still posting twice.

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        • #5
          Hello,

          Thanks for your response.

          Could you please send me the text file of your Troubleshooting Tool in Blog2Social? For privacy, I recommend sending it via private message.
          How to check your blog settings with the Troubleshooting-Tool

          I'm looking forward to your reply.

          Best regards

          Benedikt

          Comment


          • #6
            Thanks Benedikt - I've sent it by private message.

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