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  • Autoposting to Facebook not working

    Hi guys,

    I'm trying to make the autoposting to Facebook page for a custom post type to work, all the settings in the "Auto-post" section are done correctly, but it's not working. I can share them manually but the auto post is not working.

    What info do you need me to give you so you can help me resolve this problem?

  • #2
    Hello,

    Thank you so much for reaching out and thanks for describing your request.

    Would you please be so kind as to answer a few short questions so we could look further into this for you?
    How did you implement this custom post type into your WordPress environment?
    Did you use an external WordPress plugin or theme for this?

    Please let us know more information about the exact process.
    Would you please be so kind as to provide us with a new generated troubleshooting-tool .txt Log file so I could look further into this for you and recheck your WordPress environment?

    You will find the Troubleshooting-Tool by following this path:
    Your WordPress installation -> Blog2Social -> Help & Support -> Troubleshooting-Tool

    Since this data includes user based information, it would be essential that you create this file with your admin account.

    Thank you for your effort and understanding.
    I am looking forward to your reply.

    Best regards
    Alexander

    Comment


    • #3
      Hi Alexander,

      Sorry for my late replay but I had some issues with my account.

      The custom post type comes from the theme that we are using which is - https://themeforest.net/item/houzez-...theme/15752549 and we whenever a new property is added to the site to be automatically shared on a Facebook page.

      I'm attaching the file from the troubleshooting tool.

      Do you need more information or access?
      Last edited by Blog2Social Support; 01-06-2022, 12:20 PM. Reason: Removed due to privacy reasons

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      • #4
        Hello,

        Thanks for your reply.

        May I ask you if you already have tried to use the auto-poster for imported posts?

        This one is triggered when your posts, for example, are created / imported by other plugins.
        In addition, I have attached the following guides that show you exactly:
        How do I auto-post imported or created blog posts from other plugins on Social Media?
        Sharing Imported Posts with the Auto-Poster- Things to check for Troubleshooting

        Please be so kind as to make sure that every WordPress user (author of the post in WordPress) who publishes posts that should be auto-posted:
        1. is activated for Blog2Social Premium (How do I activate my license key?)
        2. has the networks connected (Blog2Social -> Networks)
        3. has the same auto posting settings

        Please let me know if it worked out for you or if you have further questions.

        Best regards

        Benedikt

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