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Stuck on Loading Screen for Calendar and Dashboard Pages

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  • Stuck on Loading Screen for Calendar and Dashboard Pages

    Starting earlier this week, when attempting to access the Dashboard or Calendar, the page never fully loads, instead getting stuck on a Loading message similar to the below:

    Click image for larger version

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  • #2
    Hello,

    Thank you so much fro reaching out and thanks for describing your request.

    An overload or lack of server capacity can cause the Blog2Social dashboard to freeze or not load at all. If your website is hosted on a server with low server capacity, you can turn on the Blog2Social Legacy Mode to reduce server load. In Legacy Mode, the plugin will load contents one after the other (asynchronous loading) instead of loading all at once.

    Some web hosting services also limit the number of outgoing connections. In this case, the Legacy Mode makes sure that connections to your social media accounts are loaded successively.

    To activate Legacy Mode, go to “Blog2Social -> Settings -> General -> System” and tick the box saying “activate Legacy Mode”.

    Furthermore, please be so kind as to provide us with the generated troubleshooting-tool .txt Log file so I could look further into this for you and check your WordPress website environment if enabling this option does not resolve the case as expected.

    You will find the Troubleshooting-Tool by following this path:
    Your WordPress installation -> Blog2Social -> Help & Support -> Troubleshooting-Tool

    Thank you for your understanding.
    I am looking forward to your reply.

    Best regards
    Alexander

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